Frequently asked questions

Sky Sync Media provides synced digital displays for private-aviation FBOs (Fixed Base Operators). One platform powers three kinds of screens — customer information displays, internal employee dashboards, and revenue-share advertising — all managed remotely from a single dashboard. It was built by FBO operators to replace outdated bulletin boards and clunky TV menus with modern, real-time terminal displays.

The Promotional Screen is $0 per month. You provide the display and Sky Sync supplies and professionally manages the advertising content — branded to your FBO, from local and aviation businesses that want to reach your guests. Ad revenue is split 50/50, so the screen generates passive income for your terminal instead of costing you anything.

The Customer Experience Display is a premium, ad-free, fully customizable passenger display at $350 per month per location. It shows real-time flight tracking with tail-number arrivals and departures, fuel & services pricing, local weather and radar, QR codes and concierge access, and FBO announcements — keeping crews and passengers informed the moment they walk in.

The dashboard works at two levels. For frontline staff: SOP reminders, training videos, GM and HQ messages, safety alerts, schedule changes, and milestone shout-outs. For leadership: executive dashboards with gallons sold, revenue, margins, and EBITDA — including Power BI integrations — so your GM and ownership see the numbers that matter without pulling a report. $350 per month per location, no ads.

Yes — that's the point. Flight status, fuel & services pricing, and weather are the questions your desk answers all day. Put them on the screen and guests self-serve, including first-time private flyers who need the most hand-holding. QR codes route deeper requests to your team. Fewer interruptions, more genuine hospitality.

No proprietary hardware is required. Most FBOs run Sky Sync on the modern TVs they already own, with no separate media player to buy. We confirm screen compatibility during your demo, so modernizing your terminal doesn't mean a large upfront equipment cost.

Yes. Every screen — public or internal — is controlled remotely from a single dashboard, so you can update menus, push messages, and publish new SOPs across every location in real time. Pricing is per location with up to 3 screens included per plan (5 on the Complete Package), and the platform scales from a single screen to an entire FBO network, manageable from HQ or a manager's iPad.

Yes — the Complete Package includes the Customer Experience Display, the Employee/Management Dashboard, and the revenue-generating Promotional Screen for $599 per month per location, a $101/month saving versus buying them separately, with up to 5 screens included. Many FBOs run a customer-facing display in the lobby and an internal dashboard in the break room.

Everything is managed remotely. Content updates are pushed proactively and tailored to your operation, with setup and support included on every plan and real-time syncing across all of your screens. There are no long-term contracts — plans are month-to-month, and most installations are completed in under 24 hours.